What happens after a referral

After a referral

We contact the Carer, and take it from there

Carers SA contacts the Carer. 

The three steps 

Contact, registration, and an agreed plan. 

1 – We make contact. We introduce ourselves, say who referred them, answer any questions they might have and explain what support is available.

2 – We complete the registration and a Carers Star™. The Carers Star is a guided conversation across seven areas: their health, their caring role, how they are managing at home, time for themselves, how they are feeling, their finances, and their work. Carer Support Planning

3 – We agree an action plan. A written plan setting out the Carer’s goals and agreed actions Carers SA and they will take.

About Carer Gateway

 Your part

Nothing further is required from you

There is no follow-up required from you once you have submitted the form. 

The referral form is secure, and the Carer’s information is handled in line with our Privacy Policy.  

Working with us

Book a presentation, or become a Carer Inclusive Workplace

To find out more about Carers SA and the services we can offer Carers please book a presentation from us. You can also find out the benefits of becoming a Carer Inclusive Workplace and how to do so.  

Book a presentation

Carers at Work